Due to the COVID-19 crisis, one of the biggest supermarket discounters in Switzerland approached Coople to find the staff they needed to to secure the safety of their customers. They had to position staff at the entrance to guard the number of entrees, answer questions and reassure customers.
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Due to the COVID-19 crisis, the discount supermarket urgently needed to guarantee the safety of the thousands of customers who visited their stores daily. To ensure everyone stayed safe and their customer service levels didn’t suffer, over 600 extra workers were required within 48 hours. Keeping up with the COVID-19 measures to guarantee the safety of the thousands of visitors a day.
With over 300,000 registered specialists, the Coople platform offers operational services the opportunity to access a large pool of flexible employees at any time. Thanks to the advanced algorithm, the advertised vacancies at the discounter were quickly filled by motivated employees with the right skills and experience.
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We are very satisfied with the platform in the WEB and the app is excellently implemented.
Personnel Manager Discount-Supermarket