Help and contact
For workers and for companies.
Our support hours
Monday to Saturday: 07:00 – 18:00
Sunday: 09:00-18:00

Chat support
If you have any questions or need help, you can reach our team directly via the chat function in the Coople Jobs app (Account → Help → Messages). We’ll respond to your questions promptly.
Email support
We recommend sending us an email at info.ch@coople.com – this is the fastest way for us to process your request. Are you currently at a Coople shift and have an urgent question? Please use the chat function in the Coople Jobs app.
On-site appointments (by prior arrangement only)
Please arrange an appointment with us before your visit. Unfortunately, we cannot welcome you in person without prior notice. Send us an email at info.ch@coople.com if you would like to schedule an appointment.
Help for workers
Help for companies
Couldn’t find the right answer?
In our help center you will find all the answers you need.
